Service

At Lucenza , it's all about you! We want you to not only enjoy our delicious handmade candles and wax melts, but also a service that makes you happy. Personal, fast and always with a smile.

Need help? We're just a message away!

• Send us a WhatsApp or chat message directly via +31 6 23976078

• You will receive a response super fast – usually within a few hours!

• Would you rather send an email? You can also do so at lucenzacandles@hotmail.com.

What can you expect from us?

• Fast personal contact via WhatsApp or chat

• Friendly and clear help with all your questions

• Honest guarantee and easy returns

• Always a solution that makes you happy

At Lucenza we want to give you the perfect experience – from the moment you shop to the moment you enjoy the fragrant warmth of our products.

Question? Feel free to app or chat us!
We are here for you!